Review of JD Williams

Written by Karen Bryan

I always have problems finding reasonably priced comfortable shoes for my large wide feet. I decided to go to Evans in Glsagow during their sale to see if I could find anything suitable. I thought that Evans was in the St Enoch Centre. When I asked at the information desk in the shopping centre I was directed just outside the shopping centre entrance. During my chat with the member of staff, she mentioned that I should try JD Williams as they had a good selection of wide fit shoes in large sizes.

As I bought some shoes in Evans, I forgot about JD Williams until I say an advert for them online. I assume that it was targeted advertising, as I had been searching online for large wide fitting shoes.

I decided to take a look at the JD Williams website. I was pleasantly surprised by the low price of the wide fitting shoes in size 9 that were reduced in their sale.

There were even leather shoes for around £10. I also managed to find a 20% discount voucher, bringing the price down even more.

I looked into the delivery options. If my order totalled at least £40 then there was a free click and collect option. My nearest local store was a five minute walk from our flat.

Before ordering, I also double checked JD Williams returns policy. I only order clothes or shoes online if the retailer offers free returns.

I proceeded with the order. I received a text informing me that my parcel had arrived two days after ordering.

Unfortunately, two out of the four pairs of shoes which I’d ordered were too narrow fo rme. I repacked them, filled in the returns form, which asked the reason for returning. and dropped the package off at the local shop.

Three days later, I received an email to say that the return had been received and my credit card would be refunded within then next few days.

Overall, I was very happy with my online shopping experience with JD Williams. There was good choice of wide fitting shoes in my size, the prices were low. The ordering, delivery and returns all went smoothly.