How to Challenge a Parking Charge Notice

Written by Karen Bryan

I was shocked to receive a £90 parking charge notice in the mail for overstaying the 90 minutes time limit in the B&M Bargains car park in Kerse Road Stirling.

I recently moved home to Stirling. I was looking for things for the flat in B&M Bargains. I didn’t notice that there was a time limit in the car park and I had no idea that I had been in the store for so long. But I did end up spending £160 in B&M Bargains.

I decided to appeal against the parking charge notice immediately. Fortunately, I was able to do this online, attaching a photo of my B&M Bargains receipt. That was much easier and cheaper than having to complete a hard copy of a form, and then post it by recorded delivery.

There was no denying that I had been in the car park for more than the permitted 90 minutes. The letter from the car parking company had date and time stamped photos of my car’s arrival and departure in the B&M Bargains car park in Stirling.

I also contacted B&M Bargains directly through the contract form to ask them to intervene on my behalf to have the £90 parking charge notice withdrawn.

Six days after lodging my appeal against the parking charge notice, I received an email informing me that the charge had been waivered and that no further action was required.

So if you receive a parking charge notice from a store car park with time restrictions, and you can prove that you did spend a significant amount of money in the store, you should lodge an appeal with the parking company as soon as possible.