Review of Handtec

Written by Karen Bryan

handtecOnce I finally decided which mobile phone I wanted to purchase, a Sony Xperian Z Ultra, the next task was the find it at the lowest possible price from a UK supplier.

As usual, most the lowest prices were from suppliers based in Asia, which brings up issues with having to possibly add import levies and taxes to the quoted price.

Handtec offered the phone for £240 including free super saver delivery, which can take up to seven working days. As I hadn’t heard of the company and some overseas suppliers have a web address and/or a UK customer service number, I had a good trawl around the Handtec website to check that they had a UK business address. I also noticed that Handtec were quite active on Twitter and Facebook.

I ordered the phone on a Sunday evening. On Monday, the order was marked a being processed. On Tuesday afternoon it was marked as shipped. At that stage, I emailed Handtec to ask if there was any way to track the delivery. I received a reply within a couple of hours, giving me the royal Mail tracking information.

I received the phone on the Thursday.

All in all, I was very happy with the service offered by Handtec.